How not to conduct support and sales!

News Items, Rad Studio Delphi Development, Software Events, Software Releases
During the summer months businesses tend to have smaller staffs due to vacations or working less hours to enjoy themselves. All businesses need to provide their staff with time off to prepare mentally and physically for the upcoming projects. Hopefully this not how to conduct support and sales. That being said it is understandable that companies may not get back to you within a timely fashion. Support team that does not know. Our first story starts with a support call. There was an issue that led to a component not working correctly. The email went to the support team with the issue described. What came back from the support team was strange. Apparently the person who wrote the software component was on a two week vacation. So the support staff…
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New Build 18 Now Available for Version 2.06 of Elevate Web Builder

Software Releases
New Build 18 Now Available for Version 2.06 of Elevate Web Builder Apparently there was an issue with the build 17 for a quick release of software fixes.  Elevate Web Builder is an excellent product and the results can be amazing. Elevate Web Builder is a visual rapid application development environment for web applications. It is simple and easy to create beautiful web applications by simply dragging and dropping components on to forms, and then changing their appearance and behaviors as desired. Incident Report  (#4670) Dates Still Not Being Localized Correctly  (#4671) Intrinsic Data Conversion Functions Throwing Strings Instead of Objects for Exceptions Please click on the following link to access the Elevate Web Builder downloads. If you have not logged in to the Elevate Software web site in your…
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New Build 17 Now Available for Version 2.06 of Elevate Web Builder

Software Releases
New Build 17 Now Available for Version 2.06 of Elevate Web Builder   Elevate Web Builder is a visual rapid application development environment for web applications. It is simple and easy to create beautiful web applications by simply dragging and dropping components on to forms, and then changing their appearance and behaviors as desired. ElevateSoft is pleased to announce that build 17 for version 2.06 of Elevate Web Builder is now available. Please see below for complete download instructions. Incident Reports The following is a list of the incident reports addressed in version 2.06 build 17.  Clicking on these links will take you to the web site where you can view the full incident report.  All of the incident reports that are marked with an asterisk (*) affect one of…
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Apple ends OpenGL support and what does it mean ?

Software Releases
Apple ends OpenGL support and what does it mean ? Apple has announced to software developers that they will deprecate OpenGL and OpenCL in Mojave and iOS 12.  The open standards of OpenGL allow to make cross-platform development easier.  Apple will be using Metal and wishes that all software developers turn to that. However, there is another cross-platform graphics and compute API, Vulkan, which some see as OpenGL's successor, that is up to the task. Apple has decided not to support that API for numerous reasons, not all of which will satisfy developers. OpenGL and OpenCL And this shouldn't come as a surprise to anyone. Apple has only barely supported OpenGL of late, and Metal is clearly its priority. The company told developers at the conference that "existing and soon-to-be…
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NPM Update Crashes Linux Systems and in some cases forces re-installation

Software Releases
NPM Update Crashes Linux Systems and in some cases forces re-installation A bug in npm (Node Package Manager), the most widely used JavaScript package manager, will change ownership of crucial Linux system folders, such as /etc, /usr, /boot.   Changing ownership of these files either crashes the system, various local apps, or prevents the system from booting, according to reports from users who installed npm v5.7.0 which has been deemed a software buggy release. The bug was first reported by users and following that the NPM development team released a quick patch NPM v5.7.1 that fixes the glitch.  FreeBSD users have also reported being impacted by the bug. Mac and Windows users didn't experience any issues. The problem did not affect every Linux user. Running the npm update commands as root…
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